iStock_000042870050LargeAt Insight Human Services, we know talking about a substance abuse problem involving you or a loved one can be overwhelming.  We want to make the first steps toward getting help as simple as possible.

Insight offers residential and outpatient treatment for adults and adolescents in addition to specialized services, including women’s programs and treatment with temporary housing.

Our dedicated professionals work with people to attain wellness and recover.

Our treatment centers are places for healing of the mind, body and spirit. Insight’s treatment programs help people examine and understand their mental health problems, use of drugs or alcohol, improve their self-image and develop consistent and responsible behaviors.

Priority admissions include: pregnant and parenting women, injection drug users, individuals with HIV/AIDS, and individuals with tuberculosis (TB).

Phone Call

Insight has a caring, professional staff, dedicated to client wellness.  You can call us Monday through Friday from 9:00 a.m. until 5:00 p.m. at 336.725.8389 or 24 hours a day, seven days a week at 877.4HELP.NC.

During the initial conversation, Insight staff will gather information from you and ask you about the nature of your concerns. We can help you begin to understand the next steps in treatment and recovery.  Our staff can even conduct a brief screening over the phone.

Walk-in Appointment

Our walk-in assessments are designed as a local service for those who need an assessment for substance abuse treatment. No appointment is necessary, and all individuals are seen on a first-come, first-served basis from 9:00 a.m. until noon, Monday through Friday.

The main location for walk-in appointments is 665 West Fourth Street, Winston-Salem, NC 27101. Registrants are assigned an appointment time after arrival.

Appointment times can range anywhere from 90 minutes to three hours, depending upon the need for services.

When you arrive for a walk-in assessment, you will need:

  • A picture ID
  • Insurance card (if you have insurance)
  • Family member or friend
  • Proof of income (recommended)

An assessment helps us understand the impact drug and/or alcohol abuse is having on your life. During your first appointment, we will help you determine which kind of help is best for you through a comprehensive clinical assessment.

Insight offers a full continuum of treatment, including outpatient services that offer the least disruption to your home and work responsibilities.

Priority admissions include: pregnant and parenting women, injection drug users, individuals with HIV/AIDS, and individuals with tuberculosis (TB).

After your assessment, your counselor will link you to a financial case manager who will help you explore the funding options available. Your case manager will help explain your health coverage, if you have any, and assist you in receiving state assistance, if necessary.

For general questions regarding financial obligations, visit our Frequent Asked Questions page.

Before you begin treatment, you’ll put together important documents and contact information, schedule elective appointments and create an up-to-date list of prescribed medications.

If you are participating in outpatient services, it is important to have childcare and transportation issues resolved before treatment begins. Notify us of difficulties with transportation or childcare if they arise.