About Us


Insight Human Services, Inc. is a 501(c)(3) accredited non-profit provider of substance abuse and mental health services in more than 50 counties across North Carolina. Our corporate offices are located in the heart of downtown Winston-Salem.


Insight was founded in Winston-Salem in 1970 as the Council on Drug Abuse, or CODA, to address the rising drug abuse problem in Forsyth County. In 1986, the Board of Directors changed our name to STEP ONE, Inc. At the time, STEP ONE was the first substance abuse agency in North Carolina to provide childcare for clients.

In the 90s, we added Justice Services as well as Treatment Accountability for Safer Communities (TASC). As we evolved into prevention and expanded treatment programs offered, we became Partnership for a Drug-Free NC in 2003.

Board members and employees desired an opportunity to focus on the well-rounded and unique approach we have to prevention, intervention, and treatment, so in 2015 we re-branded as Insight Human Services with an emphasis on collaboration, stability, quality, and integrity. Clients and stakeholders alike will experience a passionate commitment to client wellness, a diverse and multi-skilled staff, and forward-thinking, responsible leadership.

Insight is CARF accredited and receives funding from the North Carolina Department of Health and Human Services, NC Department of Public Instruction, NC Department of Public Safety, the United Way of Forsyth County, and many county governments.


Insight strives to offer the highest quality care to reduce the negative impacts of substance misuse and mental illness in the communities we serve.


To offer hope, help and healing to people, families, and communities.


Collaboration, Integrity, Stability, and Quality.

Board of Directors


Dr. Elizabeth Hodges Shilling, PhD, Chair

Mr. Michael Brooks, PhD, Vice-Chair

Sgt. Hashon Geddings, Secretary

Mr. David Daggett, JD

Mr. Beau Dancy 

Ms. Candice Dixon, LCMHC-S,CSOTP,C-PD

Dr. Preston R. Miller, MD

Rev. Bob Nations, DMin

Mr. David Wooten






James Harner | Chief Executive Officer

John Reynolds | Chief Financial Officer

Michael Gray | Vice President, Justice 

Terri Fowler | Vice President, Prevention 

Eric Stone | Director of Operations

Lisette Malarchik | Director, Human Resources

Stan Holder | Chief Clinical Director

Judy Fradenburg | Quality Assurance Director