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When does someone need a referral to treatment?

Insight’s licensed clinicians complete hundreds of assessments each year and can work with your patients to develop treatment plans tailored specifically to their individual needs.


Signs and symptoms of substance use disorders or mental illness can often surface in other health care settings. There may be times when you might want to consult with a specialist.

Insight Human Services offers specialized comprehensive clinical assessments and patient care that many primary care physicians or other health care professionals are not equipped to offer due to lack of time and resources.

Our staff counselors and physicians coordinate care with primary care physicians, family members, and others to help each patient toward health and recovery.

When to Consider a Referral

As a health care professional, if you encounter any of the following situations, you should consider referring your patient to a treatment provider like Insight Human Services:

  • A patient requests a referral to a behavioral health services provider for drug or alcohol treatment
  • A patient is abusing substances or is non-adherent with your policies regarding controlled substances
  • You suspect a patient of diverting, abusing, or otherwise improperly handling prescription medications
  • A patient has medical conditions where substance misuse may be a contributing factor such as: hepatitis, pancreatitis, cirrhosis, broken bones, depression, seizures, or other symptoms which may indicate a substance use disorder
  • A patient is dependent on opioids where the risks outweigh any benefits of the medication
  • A patient is not able to maintain their use of alcohol or other drugs at a safe level (i.e., binge drinkers)

Signs of Substance Misuse


If you see any of the following signs of substance misuse, you may consider a referral to a treatment provider like Insight Human Services:


  • Rapidly escalating dosage or demands for medications
  • Observed or reported intoxication
  • Theft of prescriptions, altering of prescriptions, or sale of prescriptions
  • Frequently losing medication, or reporting it was stolen
  • “Doctor shopping,” or repeatedly seeking prescriptions from other providers or departments
  • Producing abnormal, confirmed toxicology screens

To Learn More

You can find more information about screening for substance misuse at the National Institute on Drug Abuse.

To make a referral call 336.725.8389

We give priority admission if you are pregnant, an intravenous drug user, are at risk of HIV/AIDS or tuberculosis (TB) or have opioid management treatment needs.